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Satisfied customers form the foundation of our success as a business and the backbone of our reputation in the community. We strive to exceed expectations on each and every job ensuring our customers feel valued and appreciated. We are a BBB endorsed company and welcome customer feedback as we constantly work to improve our service. Read below what some of our customers have said:
“Their prices are great, and service was fast and clean. They also guarantee all their work. Great plumbing company!” - Mabel "Thank you very much for taking care of my plumbing problem. You took care of everything. God bless you." - Sher (thank-you note sent to Hansen & Sons after a service call) "We had to dig up and replace the main sewer line at our house. We picked your name out of the phone book, knowing we could trust you to give us an honest deal. We were not disappointed. I never caught the name of the plumber, but they did everything in their power to get our plumbing back up and running. To be honest, we were expecting to be out of our house much longer and to have to pay a good deal more. We are more than satisfied with our experience with Hansen & Sons and will certainly call on you next time we have trouble. Many thanks!" - Norman (excerpts from an actual letter sent to Hansen & Sons) "Just wanted to say Tom [service technician] did a great job last week at my house. I definitely will recommend your company and service!" - Diana (e-mailed thank you after a service call) "I just want to tell you how much I appreciate you sending Tom [one of our technicians] out to help us with our plumbing needs. He is not only the best plumber I've ever been associated with, but he's a first-class individual. He went above and beyond his normal duties to really make me feel like I was the most important person he has ever dealt with. He answered all my stupid questions and did all the little extra things that most people don't do. Tom also came out on Sunday to finish up as he knew I was going out of town and had a short time to prepare our home to sell. The one thing that I really appreciated is the way he always had a smile on his face and really made my wife and I feel comfortable having him in our home. As I'm sure you know, you are very blessed to have this man working for you. Take care and God bless!" - Mike (actual letter sent to Hansen & Sons after a service call) "We had a number of plumbing concerns in our home, and Hansen & Sons offered us a free home inspection. They came, were friendly and knowledgeable, DIDN’T give us the impression that they were trying to convince us of problems that didn’t exist, but, rather, informed us of our options and offered great advice and prices. When we had them do the work, they were professional and clean and did a great job. We’re now part of their Preferred Customer Program.” - Walter “We needed to replace our water heater. We got quotes from several companies, and Hansen & Sons was the best. We are happy we went with them!” - Ali “I joined their Preferred Customer Program and have been happy I did. I had a clogged toilet, and they made room in their schedule for me that day since I was a Preferred Customer. They’ve been great to work with.” - Rick “Just a quick THANK YOU for sending Chris Hall to do our first plumbing inspection. Wow, I never expected such level of service for so little. You've got a customer for life. Absolutely amazing.” - Keith (emailed thank you) If you would like more specific information, please contact us at 626-7777, and we will facilitate in any way possible. |
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| [ 58 Hardy Drive ] [ Sparks, NV 89431 ] [ Fax: (775) 322-8889 ] [ ihsplumbing@gmail.com ] [ NV License #23569A ] | ||||||
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